Once you send an enquiry, I’ll arrange a short discovery call so we can talk through your business, your priorities, and the type of support you need. After we’ve discussed your requirements, I’ll recommend the best way for us to work together - whether that’s ad‑hoc support, a project, or a monthly package. I then get started on the agreed tasks, keeping everything organised and on track. If you’d like continued help after that, I also offer ongoing monthly support.

EAG Business Support is designed for business owners, consultants, small and growing businesses, and teams that need reliable support without recruiting an employee. Support can be tailored to your circumstances, from individual administrative tasks to project coordination and PMO support.

Yes. Support is delivered remotely, so you can work with EAG Business Support wherever you are based. We can agree the best way to communicate and collaborate for the work involved.

Ongoing support may be suitable if you have regular tasks or need a consistent amount of help each month. The arrangement will be agreed around your needs, priorities and the time required. The scope, hours and fee will be confirmed in writing before work starts.

That’s absolutely fine. You might simply know that your admin is piling up, project information is difficult to keep on top of, or your processes could work better. We can talk through the situation, identify the main priorities and decide on a sensible starting point.

Item descripWorking availability and response expectations will be agreed before work starts. EAG Business Support is not intended to provide a 24-hour or emergency service, so if you have a deadline or time-sensitive requirement, please flag it when making your enquiry. I’ll confirm whether it can be accommodated.

Discretion and careful handling of client information are important. Before sharing sensitive information or granting system access, we’ll discuss what is needed and agree appropriate arrangements. If your business requires a confidentiality agreement or specific security requirements, please raise this at the outset so we can confirm what can be supported.

Monthly packages are invoiced at the start of each month. Project work is invoiced either upfront or in agreed instalments, depending on the scope.

Bank transfer is preferred, and payment terms are 7 days unless otherwise agreed.